IT & Computing

Industry Expertise

Many growing AV companies such as can relate to the pains that result from using disparate business systems across departments. Whilst these systems may work well in their own right, they can often struggle to communicate with each other presenting challenges for users such as lack of visibility of order status, invoice payments, cash flow and customer service levels. This can lead to a longer order fulfilment cycle, slower cash collection and customer dissatisfaction.

Sapphire provides solutions that allow you to benefit from:

One system to manage your whole business, with modules from CRM to Finance = move away from many systems and spreadsheets whilst reducing IT maintenance and spend

Real-time single point reporting = stronger analysis and optimum planning

Grow your business without growing headcount = reduced overheads and higher profitability

Intuitive, easy and common user interface throughout = faster time to value from users

Integrated technical support and service module = faster fault resolution and increased customer satisfaction

Built in, real-time sales workflow and alerting = shorter order to invoice cycle and cash collection

For more information, please don't hesitate to contact us.