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Telemarketing Executive
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Job Title:
Telemarketing Executive - Office Based
Based at:
Sapphire HQ London
Reports to:
Sales Director & marketing Director
Apply to:
recruitment@sapphiresystems.co.uk
Job Purpose:
Achieve
monthly target for generating sales opportunities and appointments
for the business development team whilst ensuring the highest levels
of client satisfaction in their communication with Sapphire.
Responsibilities include:
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Develop and maintain a high level of understanding of Sapphire’s
value proposition and be able to talk about these in the context
of the prospects / client’s requirement
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Work
to develop lists / database of prospects to whom Sapphire can
promote their products and services
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Work
on specific campaigns and activities as requested to generate
sales opportunities and (or) appointments for members of the
business development team
-
Cross sell
and up sell the complete range of our products and capabilities
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Gain
knowledge of the competitive landscape and use this to
Sapphire’s advantage
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Engage constructively with the marketing department to develop
campaign plans to generate sales opportunities
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Attend exhibitions and events as required to by the Sales
Director
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Keep
the CRM system up to date with all details of prospects,
customers, contacts, sales activity and customer feedback
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Keep
the diary system up to date with all activities in or out of the
office
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Follow up all sales opportunities and call backs within the
agreed target times
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Attend and contribute constructively to sales / marketing
meetings
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At
all times respond to a prospects / client’s requests in a
courteous and timely manner
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Bring to the attention of the relevant manager / director any
client satisfaction issues that are likely to result in a client
complaint or are the subject of a client complaint
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To
carry out additional duties as may occur from time to time as
instructed and agreed by the Sales Director
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Represent Sapphire in a professional and positive manner at all
times and ensure a first class prospect / client experience
Key Personal Attributes:
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Desire to succeed and move into a full blooded sales role
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Articulate in speech and conversation
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Persuasive, persistent yet friendly and personable
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Dynamic, confident self-starter
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Desire to
be part of a winning team
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Willing to
stay the course
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WHY WORK FOR SAPPHIRE: |
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Find out more about working at Sapphire.
Click here |
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RECRUITMENT POLICY: |
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Recruitment Policy
- Read about Sapphire's approach to recruitment.
Click
here |
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