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Consultant News from Sapphire

 

August 2009

In this issue:

Product Feature: Infor FMS SunSystems v5.4

RSPCA select Proactis from Sapphire

News: Sapphire win SAP Pinnacle Award

Management Consultants Seminar - Sapphire Update – Working With You

Microsites from Sapphire

Case study: Mears

Sapphire expertise: Seamless Integration of SAP Business One and the SAP Business Suite

News: Sapphire assists SAP with system testing

 

Welcome to the latest edition of our newsletter for the consultant community.

 

Ian Caswell  - Managing Director

 

In this edition we are delighted to introduce the all new and improved SunSystems 5.4 – recently released by Infor. In fact we are running an educational seminar for Management Consultants, on 22nd October 2009 at our London offices, in order to showcase some of the key developments within this leading software solution – click here to reserve your place.

I am also very pleased to announce that Sapphire is to supply and implement the PROACTIS Spend Control solution to the RSPCA. We are honoured to add such a prestigious charitable organisation to Sapphire’s growing PROACTIS customer portfolio and look forward to working with them in the future – read the full story on why the RSPCA chose Sapphire later in this newsletter.

Finally, I would like to share with you the news that, despite the current economic crisis, Sapphire has been awarded the 2009 SAP Pinnacle accolade in the Small – Mid Size Enterprise category. To be acknowledged as the No. 1 SAP Business One reseller in EMEA is a great achievement for us and we look forward to working closely with SAP in driving our SAP Business One venture forward into the international market, supported by the opening of our US offices.

As always, I welcome your comments on any of the features and articles within our Newsletter; if you have any comments and suggestions for future newsletters please feel free to forward these to info@sapphiresystems.com


To find out more about the benefits of working with Sapphire, you can download our full fact sheet here.

  

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Product Feature: Infor FMS SunSystems v5.4

 

Infor has announced the release of the long awaited - SunSystems 5.4

SunSystems

 

Infor FMS SunSystems 5.4 delivers a large number of significant, customer-driven enhancements and is equipped with open SOA technology, event-driven service-oriented architecture framework, to provide a standards-based approach for integration of both Infor and non-Infor systems and data sources.

 

Through Infor Open SOA, Infor customers can rapidly and economically add software applications and future component-based enhancements without the need to "rip-and-replace" software or interrupt other systems during operations, a key benefit to Infor's SOA technology.

"The reality for companies today is that they are operating many diverse software applications, and aggregating all that data to make real-time business decisions, which is a significant challenge and nearly impossible to do effectively," said Andy Birch, senior director, financial solution management, Infor. "To address this issue and deliver results to our customers while reducing IT costs, Infor has SOA enabled solutions, like FMS SunSystems, to integrate and share data throughout the enterprise not only with other Infor systems, but also with third party or in-house solutions that customers use. This ability means that Infor customers can facilitate interoperability between applications without incurring large consulting fees-it's built in connectivity."

"Infor has included many valuable enhancements in the latest release of FMS SunSystems that make the software easier to deploy to new sites and even simpler to upgrade," adds Ray Wahlen, director, accounting software, General Conference of Seventh-day Adventists. "We look forward to adopting future Infor applications and components, such as Advanced General Ledger, and benefiting from new reporting and analytical capabilities without disrupting our operations through Infor Open SOA."

In addition to SOA integration, SunSystems 5.4 delivers nine new language capability: English, French, Italian, Spanish, German, Brazilian Portuguese, Japanese and Chinese - Simplified and Traditional, as well as compatibility with the latest technology platforms - Microsoft SQL Server 2005 and 2008 as well as Oracle 10g and 11g platforms.  The new User Interface on SunSystems 5.4, provides a fresh new experience for users and enhancements around security in order to help users to meet the increasing requirements around control and corporate governance.

For more information on SunSystems 5.4 please call our product advisory team on 020 7648 2000.

 

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RSPCA Selects PROACTIS from Sapphire

 

Sapphire to supply and implement the Proactis Spend Control solution at RSCPA

 

Sapphire Systems is happy to announce that it is to supply and implement the PROACTIS Spend Control solution at RSPCA a Royal Society for the Prevention of Cruelty to Animals.

The RSPCA (The Society) is the oldest and best-known animal welfare charity in the world, and is in the top 10 in the UK in terms of its income. The RSPCA is not, as is commonly thought, one entity, instead, the national society (for England and Wales) is formed of the RSPCA headquarters, 5 regional headquarters and 35 associated animal welfare sites. It also supports and assists 172 independent volunteer-run charities (individual branches) that use the RSPCA brand.


Head of Procurement at the RSPCA, Vickie Malyon, attended a Not for Profit sector Procurement Special Interest Group at Sapphire in December 2008. Vickie commented “I attended the Sapphire event as the RSPCA had recently established a new Procurement team tasked with controlling spend and saving money; we were keen to find out more about what other charities were doing and how the process could be automated and centralised.”


Following a formal evaluation process the RSPCA shortlisted PROACTIS and 3 other solutions. Vickie explained “Our brief was to find a web-based procurement system for use by The Society to place orders on suppliers with flexible workflow to deal with our authorisation processes and integrate with our SAGE 500 accounts system. The system will be deployed across a wide range of users so ease of use is essential, it also needs to scale for the future both in size and functionality. We would eventually like to deploy additional modules such as supplier management, contract management and PO flipping. The fact that PROACTIS is used in many Not for Profit organisations gave us great comfort, we also felt that Sapphire with their wide ranging charity expertise stood out from the other potential suppliers. Sapphire’s team was especially thorough during the pre sales period and impressed the RSPCA not only with their knowledge of PROACTIS but their experience in managing the change that comes with a new business system”.
 

The new PROACTIS system will start rolling out across the organisation towards the end of March next year. The RSPCA expects the system to yield a number of benefits including risk management; by introducing efficient and effective ordering and invoice processing procedures, greater visibility and control of the RSPCA society’s procurement activity and ultimately, savings. The balance of power will be shifted away from suppliers back into the hands of The Society. Automation of paper based systems will also eliminate time wasted by staff whose primary focus is the welfare of animals.


Vickie continues “We look forward to PROACTIS being able to provide a simple clearly defined procurement process for all parts of The Society and a one stop shop for all our purchasing needs.”


Clare Howard, Business Development Manager at Sapphire, concluded “We are delighted to be welcoming the RSPCA to Sapphire’s growing PROACTIS customer community. PROACTIS will provide the RSPCA with the visibility it needs and will empower it to make relevant business decisions at the outset of the procurement process. The system will provide ease of use for all sections of The Society from HQ, regions and branches to the inspectorate, animal centres and hospitals allowing any savings to be redirected to the important work of animal welfare.”
 

 

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News: Sapphire win SAP Pinnacle Award

 

Sapphire named No.1 partner for SAP Business One in the EMEA region

 

London – May 2009. Sapphire Systems today announced that it has been awarded a 2009 SAP® Pinnacle Award in the Small and Mid-size Enterprise category.


Sapphire Systems is named as the number one partner for SAP focused on SAP Business One in the EMEA region - delivering impressive SAP license revenue. The London-based company with regional operations in the United Kingdom, and in the United States, overachieved on targets for 2008 and supports over 150 SAP Business One customers.


SAP Pinnacle Awards were granted to leading SAP partners that have excelled in enhancing the customer experience, addressing critical issues such as accelerating co-innovation and improving return on investment. Winners were selected based on over 300 nominations, twice the amount in 2008, received from partners and SAP employees.


“SAP is committed to working with partners of all sizes to be as successful as possible in partnering with SAP,” said Patricia Hume, senior vice president, Global SME Indirect Channel, SAP, “Partners like this year's Pinnacle award recipients exemplify excellence in action. They are very successful companies and are devoted to helping midsized companies meet their specific business needs. We thank Sapphire Systems for their dedication and passion to partnering with SAP to help redefine the customer experience in the midmarket.”


Ian Caswell, Sapphire Systems’ managing director, received the award at a special awards ceremony held on the eve of SAPPHIRE® 2009, SAP’s international customer conference held in Orlando, USA earlier this month.


On collecting the award Ian said “We are absolutely thrilled to have been awarded this accolade by SAP and it means a great deal to us to be acknowledged as the leading SAP Business One partner in the EMEA region. We always try to go the extra mile when it comes to looking after our customers and will continue to look for new ways to even better support them.”
“We are delighted that Sapphire has been recognized by the SAP Pinnacle Awards,” added Ben Crow, Channel Development Manager for SAP Business One at SAP. “The team at Sapphire work hard to offer their customers an outstanding service and the award is well deserved.”
 


- ENDS -
 

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Management Consultant Seminar Sapphire Update – Working With You

 

Need to keep your finger on the pulse of the business systems marketplace?

 

I hope you are well and enjoying the summer, at Sapphire we have been thinking about you and the dilemmas you face every day when you are asked by your clients to help them find the most appropriate and beneficial business system that fulfils their needs within their given budget, and depending on how generous that budget is, finding the right supplier, the choice can be difficult, particularly when you have to put your name to it! During these tough times we are all expected to provide the same high level of service and at the same time get squeezed on fees, getting more from less is the order of the day, at Sapphire we are confident we can work with you by adding value to what you do and with that in mind I’d like to invite you to a Sapphire Update Session being held at our offices, on 22nd October, I do hope you will be able to attend and I look forward to meeting you.

David Singh - Sales and Marketing Director

 

Free Market Update for Business Systems Advisors:

 

Date:   Thursday 22nd October 2009

Time:   09:00 - 12:00

Venue: Sapphire HQ, City of London

Enrol:   Click here

 

Sapphire's up-date session for Management Consultants

 

AGENDA

09.00

REGISTRATION – Tea & Coffee on the River View Terrace

09.30

WELCOME AND INTRODUCTION - An overview of Sapphire from David Singh, Sales & Marketing Director, Sapphire

09.45

SAPPHIRE & YOU – A MUTUALLY BENEFICIAL PARTNERSHIP

With over 20 years experience implementing leading financial and business management solutions and with over 600 customers in our portfolio, Sapphire has the breadth and depth of skills and expertise that you and your clients can count on. During this session we will share with you the Sapphire success story and more importantly what this means for you. We will explore areas where you can add value, for example business transformation, business analysis, change management and project management, to the benefit of our mutual clients. David Singh Sapphire

David Singh, Sapphire

10.00

SOLUTIONS FROM SAPPHIRE


Sapphire’s strategy is to supply ‘best in class’ business solutions to organisations in the UK and globally – solutions that are both proven and recognised in today’s market place as leaders in their space. In this session we will give you an overview of SAP’s leading application for mid-size – growing companies: SAP Business One as well as the NEW release from Infor FMS – SunSystems 5.4.
 

10.20

PRODUCT DEMONSTRATIONS

In this session Sapphire’s Application Consultants will present both SAP Business One and Infor FMS SunSystems 5.4, giving you the opportunity to see the software in action and understand the main features and benefits of these market leading solutions.
 

11.30

CASE STUDY

In this session we will take you through a real life case study from the search and selection process right the way through to implementation and sign off.
 

11.20

PRODUCT DEMONSTRATIONS

In this session Sapphire’s Application Consultants will present both SAP Business One and Infor FMS SunSystems 5.4, giving you the opportunity to see the software in action and understand the main features and benefits of these market leading solutions.
 

12.15

QUESTION & ANSWER


An opportunity for you to quiz our panel of experts and for any questions you have to be answered before we close for a buffet lunch on our River view terrace.
 

12.30

SUMMARY & CLOSE - LUNCH

 

 

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Microsites from Sapphire

 

Sapphire has built 3 dedicated product microsites to provider users with information on the core features and deliverable benefits of the products we offer.  In addition to brochures, users can also have access to client case studies and view customer videos, product demos and much more.

 

Watch out for our SunSystems microsite - coming soon

 

Click below to view our microsite

 

   
  Infor EAM SunSystems

Coming soon

 


 

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Case study: Mears

 

Mears Group is a leading social housing repairs and maintenance provider in the UK, with a growing presence in the domiciliary care market. It also has a subsidiary mechanical and electrical division. Mears is an ambitious company with a powerful vision, operating in a growing market with an excellent financial base; strong, pro-active management; great people and an impressive client portfolio.

 

In 1999, Mears inherited an Infor FMS SunSystems solution as part of the acquisition of another company. On reviewing SunSystems Ben Westran, Group Financial Controller, and the finance team at Mears concluded it was more suited to the needs of the business than their existing solution, Summit 2000. The team were particularly impressed with the strong analysis functionality of SunSystems. They were also keen to benefit from the strong reporting capabilities of the Vision application, which would additionally facilitate the ease of data import into SunSystems. On migrating the group to SunSystems, Mears took the opportunity upgrade from SunSystems Version 4 to 5.


Mears was introduced to Sapphire as the incumbent SunSystems partner of the company that had been acquired - and the team were not disappointed. Ben observed “It was the support desk that really sold Sapphire to Mears – no one got upset by the amount of questions that we asked. Sapphire is a good service provider; very reliable and helpful in resolving any issues.”
 

To read the full case study - click here

For more information on Sapphire please call us on 020 7648 2000 or visit our website at: www.sapphiresystems.com

 

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Sapphire expertise: Seamless Integration of SAP Business One and the SAP Business Suite

 

Extend your SAP Business Suite with SAP Business One

 

To gain maximum value from your existing SAP investment your entire enterprise -- including subsidiaries, corporate subdivisions, and business partners -- needs to share data and integrate its processes.
 
To help you achieve this, SAP now offers a seamless integration strategy between the SAP Business Suite and their solution for small and mid-size enterprises: SAP Business One.
 

 

The SAP integration program, delivered by Sapphire, can help extend your corporate SAP solution across your entire enterprise to link people, processes, and information.  And by delivering solutions that integrate across your entire business ecosystem, Sapphire can offer you the flexibility, business agility and responsiveness necessary to run a successful extended business. 

 

Studies show that a variety of benefits are achieved by integrating all areas of your business including:   

  • More efficient business processes through company-wide standardisation.

  • A single deployment scenario, using one customisable template

  • Faster data processing times

  • Elimination of redundant systems

  • Global sharing and reporting of information

  • Lower development and maintenance costs

  • Reduced operational risk

  • Lower operating costs

Find out more about SAP Business One

 

 

Seamless Integration of SAP Business One and SAP Business Suite

 

Seamlessly extend the capabilities of your SAP Business Suite, to integrate all of your divisions, subsidiaries and partners with SAP Business One.
 

Using state-of-the-art technology, SAP Business One easily integrates with SAP R/3, and all new SAP ERP applications, at headquarters. Simple and quick to implement, SAP Business One integrates the entire IT landscape with a single global SAP solution. The result is lower IT maintenance costs, increased control and visibility, and improved productivity.

 

Find out more about seamless integration of SAP Business One - Download

 

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News: Sapphire assists SAP with system testing

 

London –31 March 2009. Sapphire’s SAP Business One Support Manager, Samantha Rowland-Jones, joins the SAP testing team with the product testing phase in the development of SAP Business One version 8.8.


At the beginning of March development of SAP Business One 8.8 had reached its testing phase as planned. One of the most important milestones within this phase is the functional Acceptance Test; feedback at this stage is essential to the success of v8.8 market acceptance. Ms Rowland-Jones was invited by SAP to participate in and represent the United Kingdom for Acceptance Testing of this important new release of SAP Business One.


The Acceptance Test took place in Bratislava, Slovakia over a two week period. A testing team from around the world joined forces to assess new features, compliance for market requirements and quality standards.


Tony Martin, Client Service Director at Sapphire, commented: “The fact that Sapphire is involved with SAP Business One at the development phase, representing the UK, is great for our clients, as it means we can really look after their requirements at a high level. We are focused on providing the best possible service for our customers and as the leading SAP Business One partner in the UK we are able to work with SAP on initiatives such as this and ensure that their requirements are taken directly into consideration by SAP.”
 

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CASE STUDY LIBRARY:

Browse Sapphire's Case Study Library.

  Click here

 

SEMINARS & EVENTS:

View forthcoming Management Consultants seminar

  Click here

 

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