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As always, I welcome your comments on any of the features and articles within our Newsletter; if you have any comments and suggestions for future newsletters please feel free to forward these to info@sapphiresystems.com

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These some of the common themes that have come through and our account management team is on hand to help you maximize your investment. With these kinds of issues in mind we will be running a number of very interesting sessions at our SAP / SunSystems User Days that can help you and your business. Please do not hesitate to contact your account manager or drop me a note at david.singh@sapphiresystems.co.uk or call me on 0207 648 2000.

I look forward to meeting you at our user conferences; enjoy the rest of the summer.

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I would like to take this opportunity to thank all who attended our SAP Business One client day on 11th June. Despite the tube strike we managed a great turnout and a good time was had by all.

All our seminars, webinars and other customer events are client driven. The aim is to give you what you want. With that in mind, please do contact me if you have any thoughts, ideas or suggestions on topics that you are interested in.
 

Please let me know your thoughts at tony.martin@sapphiresytems.co.uk or call me on 020 7648 2000.

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Sapphire Systems is happy to announce that it is to supply and implement the PROACTIS Spend Control solution at RSPCA a Royal Society for the Prevention of Cruelty to Animals.

The RSPCA (The Society) is the oldest and best-known animal welfare charity in the world, and is in the top 10 in the UK in terms of its income. The RSPCA is not, as is commonly thought, one entity, instead, the national society (for England and Wales) is formed of the RSPCA headquarters, 5 regional headquarters and 35 associated animal welfare sites. It also supports and assists 172 independent volunteer-run charities (individual branches) that use the RSPCA brand.

Head of Procurement at the RSPCA, Vickie Malyon, attended a Not for Profit sector Procurement Special Interest Group at Sapphire in December 2008. Vickie commented “I attended the Sapphire event as the RSPCA had recently established a new Procurement team tasked with controlling spend and saving money; we were keen to find out more about what other charities were doing and how the process could be automated and centralised.”

Following a formal evaluation process the RSPCA shortlisted PROACTIS and 3 other solutions. Vickie explained “Our brief was to find a web-based procurement system for use by The Society to place orders on suppliers with flexible workflow to deal with our authorisation processes and integrate with our SAGE 500 accounts system. The system will be deployed across a wide range of users so ease of use is essential, it also needs to scale for the future both in size and functionality. We would eventually like to deploy additional modules such as supplier management, contract management and PO flipping. The fact that PROACTIS is used in many Not for Profit organisations gave us great comfort, we also felt that Sapphire with their wide ranging charity expertise stood out from the other potential suppliers. Sapphire’s team was especially thorough during the pre sales period and impressed the RSPCA not only with their knowledge of PROACTIS but their experience in managing the change that comes with a new business system”.
 

The new PROACTIS system will start rolling out across the organisation towards the end of March next year. The RSPCA expects the system to yield a number of benefits including risk management; by introducing efficient and effective ordering and invoice processing procedures, greater visibility and control of the RSPCA society’s procurement activity and ultimately, savings. The balance of power will be shifted away from suppliers back into the hands of The Society. Automation of paper based systems will also eliminate time wasted by staff whose primary focus is the welfare of animals.

Vickie continues “We look forward to PROACTIS being able to provide a simple clearly defined procurement process for all parts of The Society and a one stop shop for all our purchasing needs.”

Clare Howard, Business Development Manager at Sapphire, concluded “We are delighted to be welcoming the RSPCA to Sapphire’s growing PROACTIS customer community. PROACTIS will provide the RSPCA with the visibility it needs and will empower it to make relevant business decisions at the outset of the procurement process. The system will provide ease of use for all sections of The Society from HQ, regions and branches to the inspectorate, animal centres and hospitals allowing any savings to be redirected to the important work of animal welfare.”

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London – May 2009. Sapphire Systems today announced that it has been awarded a 2009 SAP® Pinnacle Award in the Small and Mid-size Enterprise category.

Sapphire Systems is named as the number one partner for SAP focused on SAP Business One in the EMEA region - delivering impressive SAP license revenue. The London-based company with regional operations in the United Kingdom, and in the United States, overachieved on targets for 2008 and supports over 150 SAP Business One customers.

SAP Pinnacle Awards were granted to leading SAP partners that have excelled in enhancing the customer experience, addressing critical issues such as accelerating co-innovation and improving return on investment. Winners were selected based on over 300 nominations, twice the amount in 2008, received from partners and SAP employees.

“SAP is committed to working with partners of all sizes to be as successful as possible in partnering with SAP,” said Patricia Hume, senior vice president, Global SME Indirect Channel, SAP, “Partners like this year's Pinnacle award recipients exemplify excellence in action. They are very successful companies and are devoted to helping midsized companies meet their specific business needs. We thank Sapphire Systems for their dedication and passion to partnering with SAP to help redefine the customer experience in the midmarket.”

Ian Caswell, Sapphire Systems’ managing director, received the award at a special awards ceremony held on the eve of SAPPHIRE® 2009, SAP’s international customer conference held in Orlando, USA earlier this month.

On collecting the award Ian said “We are absolutely thrilled to have been awarded this accolade by SAP and it means a great deal to us to be acknowledged as the leading SAP Business One partner in the EMEA region. We always try to go the extra mile when it comes to looking after our customers and will continue to look for new ways to even better support them.”

“We are delighted that Sapphire has been recognized by the SAP Pinnacle Awards,” added Ben Crow, Channel Development Manager for SAP Business One at SAP. “The team at Sapphire work hard to offer their customers an outstanding service and the award is well deserved.”
 

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Sapphire has built 3 dedicated product microsites to provider users with information on the core features and deliverable benefits of the products we offer.  In addition to brochures, users can also have access to client case studies and view customer videos, product demos and much more.

Click below to view our microsite

		Infor EAM

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London – 19 May 2009. Sapphire Systems today announced that it is to supply and implement SAP Business One at London Mining Plc.

London Mining is a global company that has been in operation since 2005. Its principal activities are the development and operation of iron ore and coal mines to provide raw materials for steel production and energy generation.
The finance team at London Mining had been using Sage Line 50 for its accounting purposes, however it was identified that a new system was required to support their continued global expansion. A major challenge was the fact that the system couldn’t handle multi-currency requirements, a feature that was newly needed when the functional currency of London Mining changed from GBP to USD in 2008.

Additional key features of the new system identified by London Mining included the ability of the system to operate in numerous languages including Chinese and Spanish to support the company’s global operations. The new system also needed to be preloaded with local GAAP for London Mining’s overseas operations in addition to IFRS.

An accounting system project team at London Mining undertook a review of suitable accounting solutions on the market before short-listing an upgrade to Sage Line 500 and SAP Business One from Sapphire – as recommended to them by SAP. Sage Accpac and Access Accounts were also considered, but lacked the functionality required.

Scott McClintock, Senior Finance Reporting Analyst, at London Mining explained the decision to implement SAP Business One: “In terms of the specific functionality that we needed, it was difficult to differentiate SAP Business One and Sage Line 500, however SAP Business One will meet our needs not only now, but well into the future as the company expands. The company has recently acquired an operating mine and processing plant in China through a joint venture arrangement and plans to commence production in Sierra Leone within 12 to 18 months. Both these operations will generate a significant number of transactions and SAP Business One will more than support our requirements and growth strategy.”

SAP Business One, designed exclusively to meet the needs of growing and mid-size businesses, is an integrated, affordable business management application. It's a single system that can automate critical business operations, including finance, sales, purchasing, inventory, and manufacturing. And it provides accurate, up-to-the-minute views of business data. SAP Business One is easy to buy, quick to install, and easy to use.

Of the decision to work with Sapphire Scott said: “We were impressed with Sapphire’s approach to our global rollout and subsequent support in all the countries we operate in once implemented”.

Once SAP Business One is in use, the finance team expects to benefit from improved quality of information and timelier, more efficient financial reporting. Scott commented “Currently our financial reporting is quite manual and we are looking forward to a significant cut in the current time taken for monthly reporting.”

Ian Caswell, Sapphire’s Managing Director, added “SAP Business One is a great choice for growing companies with international operations. It will serve the needs of London Mining well – now and in the long-term – and we are delighted to be working with them in putting in a framework to support and manage their worldwide growth.”

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The SAP integration program, delivered by Sapphire, can help extend your corporate SAP solution across your entire enterprise to link people, processes, and information.  And by delivering solutions that integrate across your entire business ecosystem, Sapphire can offer you the flexibility, business agility and responsiveness necessary to run a successful extended business. 

Studies show that a variety of benefits are achieved by integrating all areas of your business including:   

• More efficient business processes through company-wide standardisation.

• A single deployment scenario, using one customisable template

• Faster data processing times

• Elimination of redundant systems

• Global sharing and reporting of information

• Lower development and maintenance costs

• Reduced operational risk

• Lower operating costs

Find out more about SAP Business One

Seamless Integration of SAP Business One and SAP Business Suite

Seamlessly extend the capabilities of your SAP Business Suite, to integrate all of your divisions, subsidiaries and partners with SAP Business One.
 

Using state-of-the-art technology, SAP Business One easily integrates with SAP R/3, and all new SAP ERP applications, at headquarters. Simple and quick to implement, SAP Business One integrates the entire IT landscape with a single global SAP solution. The result is lower IT maintenance costs, increased control and visibility, and improved productivity.

Find out more about seamless integration of SAP Business One - Download

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LONDON, UK – 02 April 2009. Sapphire Systems today announced that it is expanding operations with a new office in the USA and has signed an agreement with SAP Americas to supply the SAP Business One business management solution in New York, USA.

Sapphire, headquartered in City of London, already has offices in Los Angeles, USA, in addition to offices in Edinburgh, Manchester and training centre on the Isle of Man. The company has been working with SAP since 2004 as a value added reseller (VAR) of SAP Business One; in April 2007 Sapphire was named as one of the first SAP Gold Partners in the UK, following early adoption of the PartnerEdge program, then at the SAP UK Partner Awards in April 2008 Sapphire was recognised as the Channel Partner of the Year, based on revenue, in the SAP Business One category.

Ian Caswell, Managing Director at Sapphire, said “We are thrilled to expand our US operation from the west coast to the east coast of America. This is an exciting time for Sapphire and we look forward to continuing our development worldwide; in time we aim to offer our customers 24 hours a day of Support as standard, providing them the best service possible.”

“Sapphire Systems‟ leadership team has a strong reputation and the firm is already a leading SAP channel partner for SAP Business One within Europe,” said Conrad Mandala, vice president, SME and Channels, SAP Canada and SAP Business One, SAP North America. “We welcome the expertise and consultative selling strategy that Sapphire Systems will bring to the SAP partner ecosystem in support of SAP Business One from its new office in New York.”

On Sapphire‟s achievements to date Ian said “We attribute our success to our customer-first ethos which means the provision of a smooth implementation service, followed by a first class support and services offering – and this is what Sapphire will bring to New York. We have international clients with offices in both Europe and the States and a permanent base in New York will facilitate our aim to provide them with exceptional service, with consultants and account managers readily available to meet their requirements.” He concluded “SAP Business One is ideal for organisations with multiple offices worldwide as it is able to manage multiple currency and company requirements - as well as being such a scalable solution.”
 

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How to identify GL Accounts that are used in Setup functions?

OBJECTIVE

How to identify GL Accounts that are used in Setup functions?

PROBLEM

The 'G/L Account Determination' window does not have a corresponding table in SAP Business One and hence a query cannot be used to generate the list of accounts under the different tabs (Sales, Purchasing, General, and Inventory).

SOLUTION

• Or, create a query to show the accounts with 'Main Account' set to 'Y' in the OACT table. The query below can be used.

APPLIES

All current versions of Business One

How to post an Allowance for Doubtful Debt from Customer Receivable Ageing Report

 

OBJECTIVE

You wish to post an allowance for a Doubtful debt directly from the Customer Receivables Ageing

 

PROBLEM

You have Doubtful Debts set up in the system and you want to post an allowance for a doubtful debt according to the % assigned in the set up.

ANALYSIS

 

To fully use the Doubtful Debt feature within Business One.

 

SOLUTION

APPLIES

All current versions of Business One

How to find out available quantity from an order screen

OBJECTIVE
To find out  available quantities for an item before committing to the customer.

PROBLEM
You are in the middle of creating an order not sure of the available quantity for an item and you want to find an easy way to see if any stock left instead of going to the item master data and find out from each warehouse

ANALYSIS
To  use short key function with SAP Business One

SOLUTION

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