Travel & Tourism

No matter what segment of the travel or tourism industry you work in, our software offers functionality specifically designed to manage the challenges faced in this sector.

Industry Focus

Travel & Tourism

Why choose travel and tourism solutions from Sapphire?

Sapphire is proud to be associated with ABTA, the UK's largest travel trade association, by being part of the ABTA Partner Business Services Network. We have a proven track record in delivering solutions to the travel and tourism industry. We implement and support systems to businesses across the sector, from travel agents and tour operators to hotels and holiday parks.

  Software Solutions  

Financial Management

With extensive reporting and analysis capabilities, our leading financial management solution allows companies to report by product, tour code, date, region, department, PAX, customer and more. The system also provides:

  • Flexibility to handle the recognition of revenues and costs in different ways to establish true profitability by each revenue stream 
  • Greater flexibility and convenience for online bookings, enabling you to provide optimum service for your customers
  • High volume reconciliation capabilities 
  • Complete financial management - including general ledger, sales, purchasing, budgeting and reporting
  • Automatic calculation of the Tour Operators Margin Scheme (TOMS)


Our core solution is Infor SunSystems, and its multi-lingual, multi-currency and multi-company capabilities make it a great fit for businesses in the travel and tourism sector.

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Enterprise Resource Planning (ERP)

Boost productivity, cut costs, seize opportunities and anticipate challenges like never before with our fully integrated ERP solution.

  • Easy access to real-time information to identify new sales opportunities
  • Integral CRM enables stronger sales and support to enhance customer satisfaction
  • Remain in control with powerful proactive business alerts and automated processes


We also offer TravelOne a tailored version of SAP Business One specifically for travel agents, tour operators and destination management companies.

Accelerate your business processes with SAP Business One, an ideal ERP solution for the travel and tourism industry.

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Business Intelligence

Sapphire’s industry-leading business intelligence solutions offer in-depth analysis, data visualisation and self-service reporting to enhance performance management and ensure greater efficiency. Eliminate complex spreadsheets and take advantage of the mobile dashboards, financial consolidation and forecasting scenarios available.

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Our various system integration applications ensure you can seamlessly connect your business management software with multiple front-end systems to ensure complete synchronisation across your business information. Our partnership with Open Destinations means we are experienced in integrating with the Travelstudio reservation solution and other booking systems.

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Around the Clock Support

24 hour unparalleled customer support


Global Functionality

Multi-lingual and global implementation capabilities


Industry Knowledge

Experts with the experience to support your business

  Product Demo  

See how our travel and tourism software can streamline operations and take your business forward, faster.




Technology has changed the face of the travel and tourism industry and competition is intensifying as a new breed of powerful software solutions enable travel sites to offer more flexible holiday products and services.

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A collection of five Executive Briefings designed to help you gain the most out of your IT strategy and empower your future decisions. The series covers areas from the benefits of Business Intelligence to the accounting challenges of globalisation.

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 Contact Us 

Get in touch today and one of our travel and tourism industry specialists will contact you to discuss your requirements.

+44 (0)207 648 2000