speech-icon.gif"We had confidence Sapphire would deliver. The team committed to ensuring that the deadline was met and demonstrated real determination."

Stephen Trillo - Lotte Chemical UK

About Sapphire

Implementation Services

Global & Domestic

We draw on our own global presence to implement ERP software and financial management solutions to organisations of all sizes, regardless of location. With offices across Europe, the US, Asia and Australia, we have vast experience in local projects right through to global implementations, and can offer:

  • Dedicated project management support
  • Installation of new software on your required platform
  • Data mapping and migration
  • Design workshops and associated documentation
  • Implementation of any necessary configuration changes to the software
  • Trouble-shooting
  • Acceptance testing and user training

Services & Support

We can do all this with minimum disruption to your business – while providing technical skills and know-how to make sure your project is a success. Furthermore, no matter where in the world your office is located, we offer a diverse range of service and support options, including:

  • 24 hour global application and technical enviroment support
  • Dedicated account manager team
  • Application optimisation workshops
  • Customer user training
  • Customer administrator trainingt
  • Online portal support
  • Remote diagnostics
  • On-site troubleshooting
  • On-going program of educational webinars