Global Services from Sapphire

Sapphire 24 hour support

Sapphire offer market-leading solutions that are available in over 30 different languages and we can implement them anywhere in the world. Our offices are spread evenly across the world, meaning our global service can offer 24 hours support, Monday - Friday. The benefit of this is that when you log an issue with our global, multi-lingual, support team, we can continue to work on resolving the issue over night, even when your local support team has left the office.

The 24 hour support global service provided include:

Telephone hotline support	Account reporting
NETAssist	On-site support
Online Support	Critical process cover
Product Knowledgebase	Replica data

Watch the video on our:

SAP Business One Support Service

SunSystems Support Service

Sapphire Development Team

Our Technical Development Team can help to integrate your existing software solutions with those that we supply – meaning you can increase the value of the systems you've already got, you can eradicate re-keying errors and you can substantially reduce your administrative and operating costs. In addition, the team can develop specific functionality for your company or industry specific processes.

Here are some of the Sapphire add-ons created by our development team:

- SAP Business One - Sapphire add-ons

- Infor10 SunSystems - Sapphire add-ons

Sapphire Training Services

Sapphire offers comprehensive training services in the form of:

On-site courses	Tailored training
Private courses on our premises	Public training courses
3rd party site training	Training vouchers
On-site workshops and advice sessions