SAP Business ByDesign - The Solution

Customer Relationship Management (CRM)

SAP Business ByDesign helps your employees manage customer relationships more effectively, from market development to lead generation and sales to service. The solution provides your employees with comprehensive information about your customer and product, this helps maximise sales opportunities and ensures quality customer service.

SAP Business ByDesign's centralised data is integrated with other business areas allowing you to increase revenue from new and existing customer. This information at your fingertips also allows you to manage and execute marketing and sales campaigns more effectively, and optimise customer service processes.

3 ways SAP Business ByDesign will also help you:

Generate a sales opportunity, create a quote, calculate pricing, enter payment and shipping information, and create a sales order and invoice in a single integrated process

Manage information about the market and your industry, including competitor information, in an effective manner

Obtain a comprehensive, 360-degree view of your customers and make effective decisions by using the provided reports and metrics

For more information, please call our Product Advisory Team at your local office.