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Sapphire Systems: About us

Sapphire is one of the largest independent providers of enterprise asset management, business management and financial accounting solutions in the UK and Europe. Headquartered in the City of London, with regional operations around the UK, USA and with multi-lingual capability, Sapphire has the ability and reach to implement business systems on an international scale.   Included in our portfolio are the market-leading Infor EAM, SunSystems, SAP Business One, Proactis and SAP Business ByDesign solutions.

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Stability and Leadership:  Sapphire is wholly owned by people that are actively involved in the business on a day-to-day basis. Stable financials and no outside interests means that Sapphire are free to pursue the best interests of our customers - not shareholders.   

Best-Practice in Service Delivery:  Sapphire offers one of the most diverse ranges of service and support options that includes telephone support, online portal support, remote diagnostics, on-site troubleshooting and an ongoing program of educational webinars.  And to complement all of these services, we offer over 40 different training courses - designed to suit users of all levels. 
 

Customer Care:  Underpinning each implementation we undertake is a complimentary program of User Days, Workshops, Educational Seminars, Newsletters and Webinars that are designed to keep our customers continually updated with new product developments, usability and best practice. 

Cutting-Edge Communications and Access: Our most recent innovation is to provide an interactive "tender response portal" whereby we publish all response information (and any supplementary information) to any prospective stakeholder. 

Development of New and Innovative Technologies: Sapphire strives for innovation and originality when developing new technologies. We are committed to working actively to break ground in new technological areas that help to engender best practice and help to achieve the future prosperity of organisations to which we supply our services and solutions.

For more information, please call our Product Advisory Team on +44 (0)20 7648 2000.