Hardware

Industry Expertise

With solutions from Sapphire, hardware companies are benefiting from a range of solutions that offer:

An integrated system that covers financials, customer relationship management and service management

Ability to automatically create warranty contracts, maintenance renewals and defer maintenance revenue

The ability to easily produce very targeted marketing campaigns by combining CRM with order processing, as a customer who has a product that is due to come out of warranty, would be interested in it

Sapphire in the hardware industry:

- Download the Advance Adapters case study

- Download the Anritsu case study

- Download the Floryn Ltd case study

- Download the HiB case study

Clear, up-to-the-minute analysis of sales figures by:

customer,

segment,

product,

sales person,

campaign

or a mixture of all of the above

Profit & loss by:

profit centre

project

department

region

Sapphire Systems allows you to gain tighter control by introducing SAP's work flow engine. The solution allows you to define the rules, then manage by exception.

You can move to just in time ordering with the Materials Requirement Planning module, which helps you avoid capital being tied up in overstocking and improve stock returns.

For more information, please contact us.