Hotels & Resorts

Industry Expertise

Now, more than ever, hotel and resort companies must attract and retain high yield customers, maximise property or asset utilisation across their brand portfolios, achieve service consistency, and deliver personalised service so that they can retain and grow their customer base in an intensely competitive environment.

Additionally, hotels and resort companies need to prepare for new opportunities in emerging markets, enhance their service portfolios, and use information technology to transform the customer experience, increase enterprise agility and collaboration, and reduce the costs of hiring, training, and developing a customer-focused workforce

No matter how large your hotel or resort - or how many sites you have – there is a range of software products in Sapphire’s portfolio to help you improve your business:

• Specialist financial management software proven in the Hotels & Resorts industry
• Seamless integration to Reservation and Point of Sale (POS) systems
• Solutions for Web based Procurement to control spend and getter better visibility on committed expenditure.
• Budgeting & Forecasting software to analysis seasonal trends and utilisation.

Sapphire's Financial Management Hotel solutions offer a proven track record in delivering cost-effective financial and business management solutions for individual and chain hotels:

• All fully proven international financial management solution covering general ledger, multi-currency, sales, purchasing, budgeting, reporting and much more.
• Proven integration to reservation  booking and property management solutions - including Micros-Fidelio

Multi-Currency - true dual base currency processing. This powerful functionality enables companies to buy, sell and stock products and services in any currency, to account in three parallel currencies, and to report back to overseas parent companies in the currency of their choice.
Extensive reporting and analysis capabilities - allowing companies to report by hotel, departure, region, product code, customer, department, and more.

• Allocations of revenue and cost in order to establish true profitability by each revenue stream.

Worldwide capabilities. For companies with multiple overseas Hotels, our solutions are available in 30 languages and in nearly every country worldwide.

• Web based procurement to enabling control on spend and full visibility of committed expenditure.

Some of our travel sector case studies:

- Download the Big Bus Company case study

- Download the Hoseasons case study

- Download the JAC Online Travel case study

For more information, please contact us.