International Operations

Industry Expertise

Sapphire recognises that companies operating in a global market face a very different set of challenges to domestic businesses. Not only are there the obvious obstacles to negotiate such as language barriers, adherence to local reporting standards, domestic business legislation and currency fluctuations but there are other factors to consider including cultural differences, conflicting business priorities and a need for products and services that are tailored to best serve the local populace. Factor in an amalgamation of disconnected, aging IT systems and we can begin to see a mass of business complexities that can impede the running of a thriving, cost-effective and streamlined international business operation.

Fortunately, help is at hand. Sapphire specialise in helping international operations standardise on a single, integrated business technology platform – wherever you happen to be and whatever your business sells. We offer market-leading solutions that are available in over 30 different languages and we can implement them anywhere in the world. What’s more, we employ multi-lingual support staff and offer 24/7 support so - for all your staff - help and advice is just a call away.

What are the benefits of a single platform?

Studies have shown that a variety of benefits are achieved by using a single business application across the enterprise including:

	More efficient, standardised business processes
	A single deployment scenario, using one customisable template
	Faster data processing times
	Reduced operating costs
	Elimination of redundant systems
	Global sharing and reporting of information
	Lower development and maintenance costs
	Reduced operational risk

Why Choose Sapphire?

Sapphire is the leading Channel Partner for SAP Business One and the World’s number one for Infor FMS SunSystems. Sapphire holds numerous industry qualifications and affiliations and is a Certified Microsoft Solution Provider, Oracle Business Partner, Citrix Technical Specialist and a founder member of BASDA (Business & Accounting Software Developers Association). With consistent, double digit revenue growth over the last several years, Sapphire joined the ranks of the Deloitte Fast 500 EMEA Technology Providers in 2005 – a position we have maintained into the present day. Headquartered in London with offices in Los Angeles, Manchester and the Isle of Man, the Sapphire group provides solutions, services and support to hundreds of companies worldwide.

With our experience comes an appreciation that for business solutions to deliver to their fullest potential you need do more than just install the software. The solution in which you invest is the nervous system of your global business operation - supplying information wherever it is needed and driving efficiencies, cost reduction and process automation throughout your organisation. That’s why Sapphire offer:

	Global sharing and reporting of information
	Extensive knowledge of international accounting principles including US / UK GAAP and IFRS.
	International offices that provide 24/7 support.
	Multi-lingual support and implementation staff.
	Significant implementation experience in Asia, Africa, Europe, Middle East and North America

Sapphire’s team of skilled consultants deliver a range of services to ensure lasting project success. Our services can provide you with full lifecycle implementation expertise for any of your requirements - including project and implementation, system development and upgrades, functional or technical consulting, user training and international telephone support.

Solution Portfolio

SAP Business One. Available in 25 Languages across 190 different countries and currently used in over 10,000 sites worldwide, SAP Business One is an integrated solution targeted specifically towards small and mid-size businesses and subsidiaries of global enterprises. It not only provides fast access to all your business information, but also supplies the reports and documents needed for decision making in all areas of your company. With little more than the touch of a button, you have a beneficial instrument for the effective, profitable support of international operations - in sales, purchasing, accounting, and beyond.

SAP BusinessByDesign. SAP Business ByDesign is the worlds most complete and adaptable on-demand business offering. Unlike any other on-demand business software, SAP Business ByDesign provides you with transparency and control over your entire business operation. The software facilitates operations in multiple countries, with support for local languages and processes that reflect local business practices and fulfil legal requirements. The software’s business task management enables your employees to work together seamlessly no matter where they are located.

Infor FMS SunSystems. SunSystems is a leading financial management and accounting solution used by over 18,000 companies worldwide. SunSystems is available in 30 different languages and is implemented in over 190 different countries worldwide. The product family is unique in its global reach, providing a combination of international functionality and local support unrivalled by even the largest enterprise application vendors.

For more information on any of Sapphire’s international services and solutions please call our product advisory team on +44 (0)20 7648 2000.

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