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If you are projects-based business looking to maximise profits by increasing operational efficiencies, Sapphire can help. We enable the finance department to help their billable service professionals overcome the challenges they face on a daily basis by eliminating the inefficiencies of trying to manage multiple project spreadsheets, emails, correspondence, expense claim and timesheet handling.

Many Service businesses are faced with the pressures of multiple requests made by increasingly demanding customers. Allied to this is the increasing competition within the market – meaning that margins and profits can be eroded. Finally, add the dynamics of running a service-based business including various resource and financial management processes, and you’ll find that all these pressures combined are increasing operational complexity.

To be successful, services businesses need business management solutions that provide:

Real-time visibility into key performance indicators that include fee/sales pipeline health, engagement and project profitability, employee and contractor productivity/performance, client lifetime value and satisfaction levels.

Streamlined, automated business processes that help to reduce administrative burdens across the business, increase resource utilisation rates and enable greater accuracy in management information.

A streamlined back-office which includes easy to use financial, project, expense and time management applications.

Sapphire's range of solutions can help your business to:

	Speed and automate administration
	Streamline and simplify processes
	Reduce errors and discrepancies
	Strengthen resource retention & satisfaction
	Drive & measures operational efficiency
	Provide feedback to clients & management
	Reduce charging errors & revenue leakage
	Maximising resource utilisation
	Achieve a single view of resource schedules and availability
	Save time assigning resources to projects
	Increase accuracy in resource planning and forecasting
	Gain more effective and profitable project teams through appropriate staffing
	Maintain and match skills profiles against resource and cost rating
	Guide selection of available resource with appropriate skill-set
	Record multiple phases of projects
	Allow time to be annotated for greater clarity

For more information on the solutions that can fulfil these requirements please visit our products and solutions section.

If you are interested in seeing any of our product and services in action, why not check our current events section for further information?

WATCH THEIR STORY

They had a team of people that provided different products, a team of VERY TECHNICAL people, ACCOUNTING people, people with experience with the programming and what it was capable of doing. A really good balance of people with experience of putting all of these things into practice

GE Fabbri

We find Sapphire's Hotline Support Capabilities second to none

Charterhouse Group

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