Travel Agents & Online Providers

Industry Expertise

The global recession has caused a permanent shift in corporate travel patterns and behavior and has significantly affected European corporate travel. Overall European managed business travel volume suffered a drop of approximately 17% in 2008-2009. Despite these hardships, many midsized Travel Management Companies (TMCs) have actually grown their businesses over the last two years.

The travel industry is also dynamic and Travel companies regularly face pressure to adapt to new situations. Often these place enormous strain on brittle, disconnect back-office tools. Most traditional agency back office systems, originally created by the GDS (or others) to automate ticket settlement were designed in decades past. A disparate set of disconnected systems, these tools fail to provide the more sophisticated business information and analysis enjoyed in other industries:

To bridge the gap between front office reservation and booking systems, it is imperative this is backed up with an equally powerful integrated back office solution such as Infor10 Financials Business (SunSystems). Our financial management solutions for travel agency and online providers are proven and offer:

• A proven international financial management solution covering general ledger, multi-currency, sales, purchasing, budgeting, reporting and much more with remote access
• Seamless live integration to front end reservation solutions whether packaged or bespoke.
• GDS reconciliation
• Solutions for Web based Procurement to control spend and getter better visibility on committed expenditure.
• Budgeting & Forecasting software to analysis seasonal trends and utilisation enabling better decisions for the future.
• Extensive reporting and analysis capabilities - allowing companies to report by product, tour code, date, region, department, PAX, customer and more.
• Allocations of revenue and cost in order to establish true profitability by each revenue stream.

Some of our travel sector case studies:

- Download the Big Bus Company case study

- Download the Hoseasons case study

- Download the JAC Online Travel case study

For more information, please contact us.