Sapphire Consulting Services

Implementation Services

We want you to be happy with your decision to implement a Sapphire solution… and that can only happen when it is actually implemented. Regardless of the scope of your project, Sapphire is there to support:

	Project Management, system specification and scoping.
	System design, technical and application management.
	Installation, configuration and infrastructure optimisation.
	Risk assessment, and troubleshooting.
	System and User Acceptance Testing.
	Implementation Documentation.
	End-User Training and 'Go-Live' Support.

Sapphire's experienced consultants are there to reduce your risk. We provide an accurate cost estimate and deliver a quality implementation - on-time and on-specification.

Integration Services

Over the years a variety exercises in downsizing, upsizing, rightsizing, mergers, acquisitions and decentralisation (to name but a few!) means that many companies have a proliferation of systems that are not integrated or reconciled – and that can impact the performance of the business. Implementing an effective integration solution can enable you to achieve the following benefits:

	Improved operational efficiency
	Reduced operational costs
	Reduced risk due to human errors
	Increased control over processes and operations
	Improved integrity and control over transactional operations

Examples of the integration services Sapphire can provide are:

	Back-office and Front-office systems integration
	Automation of data loads, transaction posting and other manual processes
	Reconciliation of transactional data across systems

We can link and automate data from various repositories including:    

	Finance and ERP Systems
	Bespoke and legacy Systems
	Asset Maintenance Systems
	Customer Relationship Management (CRM) Systems
	Human Resource Management (HRM) Systems
	Front Office Solutions
	Industry Specific Solutions

Customisation Services

For organisations requiring customised functionality for their Sapphire solution including SAP Business One, SunSystems and SAP All-in-One, our experienced development team provide the answer.  Sapphire can offer professional software customisation services to meet specific market, industry or business process needs.   

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