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Sapphire is one of the largest independent providers of financial accounting and business management solutions.  Headquartered in the New York, with regional operations around the US, UK and with multi-lingual capability, Sapphire has the ability and reach to implement business systems on an international scale. 

"We are very pleased with our working relationship with Sapphire - and there is really no comparison between the service and support we receive now, and what we had from our previous supplier"

Kirsty Askwith - Silverbug
Read their story
 

At Sapphire, we understand that selecting the right software – and software suppler – plays a vital role in helping to align a company’s operational processes with their strategic business goals. 
Sapphire has over 20 years of providing clients with a wide range of leading business applications and special qualities that are helpful to its clients. These include:
 
Software compatibility: At Sapphire we believe that every solution supplied to a client should have the best functionality, excellent return on investment and level of product maturity. We also are committed to research & development and product innovation – meaning you will get the security of using an established, reliable business solution for many years to come.

Service delivery: At Sapphire we believe in offering a first rate service delivery, that’s why we offer a diverse group of services and support programmes available to our customers. These include telephone support, online portal support, remote diagnostic and on-site troubleshooting as well as an ongoing program of educational webinars.

Customer care: Sapphire supports every implementation with a complimentary program that encompasses: User Days, Workshops, Educational Seminars, Newsletters and Webinars. All of these are intended to make sure our customers are knowledgeable about new product developments, usability and best practice – our program operates on a continuous basis, with over 40 different training courses catering to all knowledge levels.

Alliance Partnerships: Sapphire has working partnerships with the world’s leading technology providers. It is a Certified Microsoft Solution Provider, an Oracle Business partner and can supply CITRIX technical and application services. It also a leading IBM Business Partner and offers integration solutions for MAXIMO Asset Maintenance, the market leader.
 
At Sapphire we recognize that your project doesn’t just finish with ‘go-live’ – this simply represents the beginning of your investment – and we will work with you to ensure that your solution keeps on delivering value for many years to come.

 

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