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Consulting Services

Implementation Services

Sapphire wants you to feel that you made the right choice when you decided to implement one of our solutions — and we know that will only be the case when the implementation has happened.  Large or small — the size and scope of the project makes no difference to us.  We can help you with the following items.

• Project Management, system specification and scoping.

• System design, technical and application management.

• Installation, configuration and infrastructure optimization.

• Risk assessment, and troubleshooting.

• System and User Acceptance Testing.

• Implementation Documentation.

• End-User Training and 'Go-Live' Support.

 Sapphire's experienced consultants minimize risk. They make sure that cost estimates are accurate and that implementations are first rate — on time and according to spec.    

Integration Services

Because many companies have been through exercises in downsizing, upsizing, rightsizing, mergers, acquisitions, decentralization and more, they have numerous, disparate systems which are unlikely to be  synchronized with each other.  This lack of integration can affect business performance and, correcting this with an effective integration application, will result in a wide variety of benefits including:

• Improved operational efficiency

• Decreased operational costs

• Reduced risk resulting from human error  

• Increased control of processes and operations

• Improved integrity and control of transactional operations

Examples of the integration services Sapphire can supply are:

• back-office and front-office systems integration;

• automation of data loads, transaction posting and other manual processes ; and

• reconciliation of transactional data across systems.

Repositories from which we can link and automate data include :

• Finance and ERP Systems

• Bespoke and legacy Systems

• Asset Maintenance Systems

• Customer Relationship Management (CRM) Systems

• Human Resource Management (HRM) Systems

• Front Office Solutions

• Industry Specific Solutions

Customization Services

Sapphire’s experienced development teams are able to supply customized functionality for Sapphire applications including SAP Business One, SAP Business ByDesign and SunSystems. Our professional software customization services are tailored to specialized market, industry or business process requirements.

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