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Overview

The company needed to implement a software package that could manage inventory, sales and purchasing by branch and provide financial reports from local level to company level.

Simplified inventory management

Improved efficiency and accountability

Reduced administrative workload

Powerful reporting capabilities

Objective 

After successfully operating in North America for a number of years, Eleganza Tiles was looking to expand the business across the rest of the US. The company needed to implement a software package that could manage inventory, sales and purchasing by branch and provide financial reports from local level to company level.

Solution

SAP Business One

Organisation

Founded in 2002, Eleganza Tiles employs over 75 staff and is a leading distributor of ceramic, porcelain, glass, thin tiles and TEC setting materials throughout America. The company’s extensive product line ranges from residential to commercial use and offers a wide array of possibilities that help homeowners, designers, architects, and builders alike bring their ideas to life.

Supporting Growth

After successfully operating in North America for a number of years, Eleganza Tiles was looking to expand the business across the rest of the US. As a result, the company’s IT Manager, Wilson Yiu, said it had become essential to implement a software package that could manage inventory, sales and purchasing by branch and provide financial reports from local level to company level.

“We have been opening more branches, and before our SAP Business One implementation we were using Quickbooks.

“Each branch had its own data file, and therefore consolidating financial data was proving costly and time consuming. Top executives were unable to obtain overall business data on a daily basis and it was very difficult to manage inventory and stock transfers between branches,” said Wilson.

Once the need for an update was identified, SAP Business One was selected as the most suitable solution for Eleganza Tiles due to its superior functionalities and reasonable implementation cost compared to other shortlisted options, which included Prophet21, NetSuite, and Business Dynamics.

Selecting Sapphire

After some internet research, Sapphire Systems was identified as a potential implementation partner, and Wilson said he was impressed by the team’s knowledge.

“Sapphire’s technical and sales teams had extensive knowledge of the SAP Business One product and were able to provide advice relevant to our operations. They were very easy to deal with and work alongside a strong support team, who are usually able to resolve any problems within 24 hours.”

“They we also very responsive and highly flexible during the six month implementation period, which I consider a very reasonable amount of time for such a project,” he said.

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