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Why work with Sapphire?

So if you are considering a new business management or financial solution, why choose Sapphire?

At Sapphire our ethos is simple: customer first.

Our clients are at the forefront of our thinking, our planning and our actions, and our reputation is founded on the principles of client retention and satisfaction. We boast a rewarding track record on both these scores, manage a strong portfolio of existing clients, and have received awards recognising our customer service.

The Sapphire Difference

Ultimately we make your life easier by offering the following services:

  • Global implementation and multi-lingual capabilities 
  • A unparalleled commitment to service,  including your own dedicated account manager
  • A commitment to technological innovation, with our own in-house development team to ensure flexibility and custom functionality across our products
  • 24/5 global software support as standard
  • Vast project management services experience from small local rollouts to a massive global implementation 
  • A detailed knowledge of implementation best practice and support services readily available to guide you through the entire process 
  • Invaluable best practice information and advice for clients via e-learning, our support portal, webinars and customer days

We are held in high regard by our software partners, due to our dedication to quality of service:

  • Global number one Infor SunSystems and Gold Channel Partner
  • Number one SAP Business One EMEA Partner and SAP Gold Partner
  • Influence over software developments that may affect our clients as an SAP and Infor Partner Executive Council Member
  • In-house testing of new software releases and product development in addition to testing alongside SAP
  • Numerous partnerships and alliances with other software vendors, allowing us to integrate systems quickly and easily

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