SAP Business ByDesign is a born in the cloud Professional Services solution enabling small to medium-sized businesses to comprehensively control their entire business. The application connects every function of your operations from project management to financials, sales, CRM and more, supporting the entire end-to-end service process.
Initial contract requests through to service fulfillment and billing are easily supported and delivered through best practice channels – meaning your business can focus on customers and strategic decision making. Plus, as your business grows the solution is future-proof and scalable, with capabilities to add functionality, integrations and users, as requirements change.
With the ability to oversee projects in a real-time, collaborative environment you can achieve more effective, profitable projects. Manage projects of any size or complexity using standard business processes to allow project managers and teams to automate cost estimates, and deliver projects on time and within budget - ultimately, keeping your customers happy.
Employees can record time by posting hours to a project or project phase, either in the office or on the go via an Internet browser or mobile app. The solution also allows you to prerecord project hours and set posting blocks and approvals, ensuring time tracking stays in line with the project budget.
Submit travel requests and capture expenses in the office or on the go, and easily assign them to the corresponding project. Photograph documents with a mobile device which can then be assigned to a project or trip, or distributed over multiple projects. Because it is integrated with the back office, the billing to customers is automated and the reimbursement of expenses to employees is simplified.
Gain multiple views using one lens of your company with the flexibility of defining various standard reports to evaluate working hours and travel expenses. For example per project and/or employee, as a comparison of actual vs target hours per project, over a certain period of time and more.
Organise your HR requirements in one single solution which includes organisation and resource management, time and attendance and workforce administration. With easy user setup, you can ensure you onboard employees quickly, providing them role-based access to manage their projects, tasks, timesheets and expenses in a self-service manner. Empower users to update their personal information and push out company-wide policies from one central location to gather compliance. With integrations available for payroll too, you can facilitate payroll processing and compensation in one system. Manage all purchase requests and automate processes including approvals.
This module allows you to streamline your accounting processes and manage your cashflow. Manage multiple operating units, currencies or reporting standards across your organisation, and use your transactional data to gain real-time visibility into your current cash and liquidity positions.
Using an all-in-one solution you can drive customer engagement and manage your sales, marketing and service functions in one solution which expertly combines your front and back-office processes. Equip your Marketing team with relevant insights to create more effective lead-generation campaigns and qualifications. Enable your Salesforce to fully automate their sales process, from first customer interaction through to invoicing, improving your overall account management. Deliver superior support results using a unified platform which gives you visibility into how your customers respond to you – ultimately improving your customer satisfaction scores.
End-to-end procure to pay workflow ensures that you can manage suppliers, RFQ procedures, sourcing and contracting. Save time and costs sourcing suppliers, negotiating better deals and handling multiple supplier contracts. By keeping track of your procurement performance, you can identify areas of maverick spending and make changes that improve your bottom-line.
Improve your supply chain effectiveness with faster responses to shifts in supply and demand. Accelerate your product development cycle and time to market by making sure your design meets the specifications laid out by your customers, while still producing high-quality goods. Get a clear picture of your supply chain – both internal and external – with up to date inventory and cost transparency, particularly if you operate in asset-intensive industries. Manage production and automate processes to fast-track your time to market, and control inventory flows with an exception-driven approach to procurement.
Built into every process, SAP Business ByDesign for Professional Services offers comprehensive data analytics at the click of a button. Dashboards and performance metrics are readily available, ensuring all departments are making decisions based on up-to-date business insights and taking action quickly in response to client requests and the market.
Generate shareable data from more than 500 out-of-the-box report templates, giving you the tools to create company-wide transparency.
SAP Business ByDesign is a born in the cloud solution for Professional Services and is a flexible on-demand system available in any web browser. You will be able to focus on growing your business and know with confidence that the platform is able to grow with you without limitations.
Built to the highest compliance and security standards, you can be assured of excellent service quality and unbeatable security for your data.
By adopting SAP Business ByDesign for Professional Services as a native cloud application, you can benefit from a solution that runs your entire business from a single application. Plus, gain continuous innovation with regular releases and quarterly upgrades, without the expense of a costly IT infrastructure.
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