When it comes to creating an Intelligent Enterprise, we’re not talking about an overnight transformation. As discussed in our previous blog, The Future of Digital Transformation, the move to becoming an Intelligent Enterprise involves evolution as opposed to revolution, and a comprehensive strategy of ongoing digital transformation. What that does mean is that some businesses will already be on the journey to building an Intelligent Enterprise, perhaps without even realising it. This is because a well thought out digital strategy will enable a business to compete better in our global digital economy, and is one of the key facets of developing an Intelligent Enterprise.
The creation of an Intelligent Enterprise means making the leap from data collection and simple analysis to enhancing your business’s capabilities to include advanced automation and increased business insights from across the supply chain. It’s all about moving away from the usual ways of utilising technology to establish a data-driven, agile business where procedures and processes are augmented with the help of new and emerging technologies. As more and more businesses undergo digital transformation, it’s becoming harder for businesses to differentiate themselves with technology. This means they have to make their digital strategy work harder if they’re to secure that all-important competitive advantage.
With this in mind, there are three key areas for development that businesses who are serious about building an Intelligent Enterprise need to work on. These are: building up an intelligent suite of business applications, establishing a robust, flexible digital platform, and utilising intelligent technologies.
By building up an intelligent, integration-ready suite of apps, businesses can better manage all areas of the business, including customer experience, staff engagement, supply chain management, finances, as well as travel and expense management. With a sophisticated ERP system, such as SAP’s S/4 HANA, at the heart of the business acting as a stable digital core, businesses can enhance their digital capabilities by adding other digital ‘pillars’ to the business. This means converting real-time, business-wide data into intelligent insight for smarter, faster decision-making. It also enables the organisation to fully integrate all areas of the business for efficient, collaborative working, as well as providing a consistent, intuitive user experience.
The need to establish a robust digital platform at the heart of the business is one of the key components of establishing an Intelligent Enterprise. Many businesses have started this process already, putting in place a cloud migration strategy after having recognised the benefits that a move to the cloud can bring. And these don’t just stop at cost saving, but businesses also have the ability to build and extend applications and systems with the latest technologies, quickly and easily. With the Cloud as one of the foundations of an Intelligent Enterprise, businesses can react, adapt and grow rapidly, keeping pace with and even exceeding market expectations.
The same can be said of a robust data management strategy, again one of the pivotal parts of any Intelligent Enterprise. With advanced data management capabilities (such as SAP HANA data management suite) on board, businesses can use their own databases to power applications, successfully manage data warehousing and carry out advanced analytics with ease. Ultimately, this streamlines your data processing, analysing data instantaneously to uncover previously hidden insight, helping to solve even the most complex of business problems.
The third strand to a successful Intelligent Enterprise is the use of intelligent technologies. That’s not to say businesses should be investing in all emerging technologies in the vain hope that they will cure all their business problems, but by thoroughly exploring advanced technologies such as machine learning, the Internet of Things, advanced analytics, AI and block-chain, businesses can identify areas of innovation that can add real value to their business.
SAP Leonardo is a combination of software and services spanning these advanced, intelligent technologies, which helps organisations to apply various digital technologies to create new business models, increasing automation and overall business efficiency. Ultimately, it helps businesses to re-engineer their existing technologies to drive continuous innovation, differentiating businesses from their competitors by redefining business processes and creating a more agile, responsive and flexible way of working.
For information on the role of artificial intelligence (AI) in creating an Intelligent Enterprise, see the next in this series of blogs, The Benefits of Artificial Intelligence in Business.
One of our team will be in touch shortly.